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Privacy Policy VANDEWAETERE TRADING BV

About our privacy policy

VANDEWAETERE TRADING BV cares a lot about your privacy. We therefore only process data that we need
have for (improving) our services and handle the information we have about you and your
use of our services. We never use your data for commercial purposes
decision to third parties.
This privacy policy applies to the use of the website and the services provided by it
VANDEWAETERE TRADING BV. The effective date for the validity of these conditions is 28/04/2022, with the
publishing a new version will invalidate all previous versions. This privacy policy describes
what information about you is collected by us, what this information is used for and with whom and under
under which conditions this data may be shared with third parties. We also explain to you which
how we store your data and how we protect your data against misuse and what rights you have with
regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact, you
find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and for whom the data is transparent.

Online Store Software

Our web store has been developed with software from LOGIC4. Personal data that you
makes available to us for the purpose of our services, are shared with this party. LOGIC4 has
access your data to provide us (technical) support, they will never use your data
for another purpose. LOGIC4 is obliged, on the basis of the agreement we have concluded with them, to:
take appropriate security measures. These security measures consist of the application of SSL encryption
and a strong password policy. LOGIC4 uses cookies to store technical information
collect in relation to your use of the software, no personal data is collected and/or
stored. LOGIC4 reserves the right to process collected data within its own group
to further improve the service.
web hosting

We purchase web hosting and email services from LOGIC4. LOGIC4 processed
personal data on our behalf and does not use your data for its own purposes. This party can
collect metadata about the use of the services. This is not personal data. LOGIC4 has
appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your
prevent personal data. LOGIC4 is obliged to observe secrecy under the agreement.
Email and mailing lists

MailChimp

We send our email newsletters with MailChimp. MailChimp will never own your name and email address
use for purposes. At the bottom of every e-mail sent automatically via our website you will see the
unsubscribe link. You will then no longer receive our newsletter. Your personal data will be processed by MailChimp
stored securely. MailChimp uses cookies and other internet technologies that provide insight
whether emails are opened and read. MailChimp reserves the right to process your data
use it to further improve the service and to share information with third parties in this context
parts.

Office365

We use the services of Office365 for our regular business e-mail traffic. This party has
appropriate technical and organizational measures have been taken to prevent misuse, loss and corruption of your and our
data as much as possible. Office365 does not have access to our mailbox and we handle all our email traffic
confidential.

Payment processors

Mollie

We use the platform of to handle (part of) the payments in our webshop
Mollie. Mollie processes your name, address and residence details and your payment details such as your bank account or bank account
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
protect personal data. Mollie reserves the right to use your data to
to further improve services and to share (anonymized) data with third parties in this context.
All the above-mentioned safeguards with regard to the protection of your personal data are also
applies to the parts of Mollie's services for which they engage third parties. Mollie saves your
data no longer than permitted by law.

Reviews

Kiyoh

We collect reviews via the Kiyoh platform. If you leave a review via Kiyoh then you are obliged to
provide your name, place of residence and e-mail address. Kiyoh shares this information with us, so that we can send the review to you
link order. Kiyoh also publishes your name and place of residence on its own website. In some
In some cases, Kiyoh may contact you to explain your review. In the event that we
invite you to leave a review, we will share your name and e-mail address with Kiyoh. They use this
data only for the purpose of inviting you to leave a review. Kiyoh has appropriate technical and
organizational measures taken to protect your personal data. Kiyoh reserves the right
to engage third parties for the provision of the service, for this we have
Kiyoh permission given. All the above mentioned safeguards with regard to the protection of your
personal data also apply to the parts of Kiyoh's services for which they
engage third parties. Kiyoh keeps your personal data as long as you keep the review published on the platform.
Kiyoh has appointed a Data Protection Officer, you will find the contact details of this officer
on the Kiyoh website.

Shipping and logistics

GLS

When you place an order with us, it is our job to have your package delivered to you. We use
the services of GLS, DPD, UPS or Dachser for carrying out the deliveries. It is therefore necessary that we provide your name, address and
Share residence details with GLS, DPD, UPS or Dachser. GLS, DPD, UPS or Dachser only uses this data for the purpose of carrying out the
agreement. In the event that GLS, DPD, UPS or Dachser engages subcontractors, GLS, DPD, UPS or Dachser will also make your data available to these parties.
order.

Invoicing and accounting

LOGIC4

We use the services of to keep track of our administration and accounting
LOGIC4. We share your name, address and residence details and details regarding your order.
This data is used for the administration of sales invoices. Your personal data will be
sent and stored protected. LOGIC4 is bound to secrecy and will keep your data
treat confidentially. LOGIC4 does not use your personal data for purposes other than
described above.

Purpose of the data processing

General purpose of the processing

We only use your data for the purpose of our services. That is, the purpose of the
processing is always directly related to the order you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information to - other than on your
request - to contact you at a later time, we will ask you for explicit permission to do so. Your
data is not shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all held to secrecy on the basis of the agreement
between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed for the purpose of our
further improve services. This information (for example your IP address, web browser and
operating system) are not personal data.

Cooperation with tax and criminal investigations

In some cases, VANDEWAETERE TRADING BV can be held liable on the basis of a legal obligation
obliged to share your data in connection with government tax or criminal investigations.
In such a case, we are forced to share your data, but we will behave within the possibilities that
the law offers us to oppose it.

Retention periods

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us, we will
also be interpreted as a request to forget. Pursuant to applicable administrative obligations, we must:
invoices with your (personal) data, so we will keep this data for as long as the applicable
save term. However, employees no longer have access to your client profile and documents that
we have produced in response to your order.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with
relating to the personal data processed by or on behalf of us. We explain below which
rights these are and how you can invoke these rights. In principle, we send to prevent misuse
copies and copies of your data only to your e-mail address already known to us. In case you have the
If you wish to receive data at another e-mail address or, for example, by post, we will ask you to
legitimize. We keep records of completed requests, in the event of a request for forgetting
we administer anonymized data. You will receive all copies and copies of data in the
machine-readable data format that we use within our systems. You have the right at any time to
to file a complaint with the Dutch Data Protection Authority if you suspect that we have used your personal data in a
wrong way.

Right of inspection

You always have the right to process the data that we process or have that relate to your person or
traceable thereto. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with an overview of the processors at the e-mail address known to us
who have this data in their possession, stating the category under which we have this data
stored.

You always have the right to process the data that we process or have that relate to your person or
can be traced back to this. You can make a request to that effect to our contact person
for privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to process the data that we process or have processed that relate to your person or for that purpose
traceable, to be limited. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation to the e-mail address known to us that the data until you lift the restriction is not
be processed longer.

Right to portability

You always have the right to process the data that we process or have that relate to your person or
traceable thereto, to be carried out by another party. You can make a request to that effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. if your
request is granted, we will send you copies or copies of all data to the e-mail address known to us
about you that we have processed or processed on our behalf by other processors or third parties. To all
In such a case, it is likely that we will no longer be able to continue the service, because the safe
linking of data files can then no longer be guaranteed.

Right to object and other rights

In such cases, you have the right to object to the processing of your personal data
by or on behalf of VANDEWAETERE TRADING BV. If you object, we will immediately
cease data processing pending the handling of your objection. Is your objection well-founded that will
we make copies and/or copies of data that we process or have processed available to you and then
processing permanently. You also have the right not to participate in automated individual decision-making
or profiling. We do not process your data in such a way that this right of
applies. If you believe that this is the case, please contact our contact person for
privacy matters.

Cookies

Google Analytics

Cookies are placed via our website from the American company Google, as part of the “Analytics” service.
We use this service to keep track of and get reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this
data. We collect information about your surfing behavior and share this data with Google. Google can do this
interpret information in conjunction with other datasets and in this way your movements on the internet
follow. Google uses this information to offer, among other things, targeted advertisements (Adwords) and
other Google services and products.

Third Party Cookies

In the event that third party software solutions use cookies, this is stated in this
privacy declaration.

Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, on this page you will always find the most
recent version. If the new privacy policy has consequences for the way in which we already collected data
relating to you, we will notify you by e-mail.

Contact details

VANDEWAETERE TRADING BV
Sint-Maartensveldstraat 18
8850  ARDOOIE
BELGIUM

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